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Long term opportunity with permanent prospectsBoosted holiday - 33 days per annumOutstanding, recently renovated premisesCustomer Service Advisor – Join Our Friendly Team in Coleshill Looking to build a career in a fast-paced, people-focused role? We’re hiring a Customer Service Advisor working for a household name in the hospitality industry – helping hotels, restaurants, and catering businesses keep their operations running smoothly. Based in Coleshill, North Birmingham, this is your chance to join a supportive, professional team where no two days are the same.About the Role:As a Customer Service Advisor, you’ll be the go-to person for our clients, ensuring they receive timely and effective support. You'll be working Monday to Friday on staggered shifts—7.5 hours per day, starting as early as 7:00am and finishing no later than 6:30pm.Your Daily Responsibilities Will Include: Handling inbound calls and emails from hospitality clients with product or delivery queriesProcessing orders quickly and accurately using internal systemsLiaising with warehouse and logistics teams to track and resolve delivery issuesMaintaining up-to-date client records and logging customer interactionsProactively following up with clients to ensure satisfaction and resolve outstanding concerns Pay & Benefits: Starting rate: £12.21 per hourRising to £12.50 per hour after 12 weeksHoliday entitlement increases from 28 to 33 days per annum after 12 weeks of serviceFull training and mentoring providedModern office environment with a close-knit, supportive team Naturally, we are seeking people who can make an immediate impact on the