Customer Service Advisor

Upto £17.20 (PAYE)

6-Month Contract (with potential for extension)

Newcastle Based - Shifts: Rota-based, Monday to Sunday, between 8 AM and 10 PM.

A well established consultancy firm is looking for a Customer Service Representative Advisor to join their team on a 6 months contract with possibility of extension. As a Customer Service Representative you will support customers with any enquiries they may have about their loan accounts. The main focus of this role is putting the customers first and solving their problem. You will be handling sensitive data / information so it is imperative that you follow all GDPR rules and regulations.

What We're Looking For

• Previous experience in customer service or call centres.
• Strong written and verbal communication skills.
• A background in banking, insurance, or financial services (preferred).
• Experience in a fast-paced, dynamic environment

Why Join Us?

• Onsite parking and great transport links.
• Opportunities for career progression.
• A chance to work with a supportive and rewarding team.
• Potential for contract extension.

Shifts: Rota-based, Monday to Sunday, between 8 AM and 10 PM.

...