Customer Service Advisor
Jane Gorse Recruitment Limited

Sandbach, Cheshire
•1 hour ago
•No application
About
Are you wanting a role with clear lines of progression to really excel your career? My client is an SME in the construction industry with offices across the UK earning a reputation for exceptional service, high-quality products, and integrity in everything they do. With continued growth a new role has been created an exciting opportunity for an Customer Service /Sales Executive to join the Sandbach team.If you enjoy working with people, thrive in a busy environment, and want to be part of a supportive, successful company in the construction industry, we’d love to hear from you.About the RoleAs an Internal Sales Advisor, you’ll deliver outstanding customer service to new and existing clients. You’ll handle incoming sales enquiries, process orders, manage day-to-day administrative tasks, and, over time, take ownership of your own customer accounts.Full in-house training on our clients systems and product range will be provided.Key ResponsibilitiesRespond promptly and professionally to incoming calls and enquiriesBuild and maintain strong customer relationshipsProcess orders accurately using the in-house systemCalculate profit margins in line with company standardsCoordinate with staff at other branchesWork with Warehouse & Transport department to ensure viable delivery optionsProactively engage with existing customers to generate new salesHandle invoice related queriesPerform general administrative dutiesAbout YouYou’ll be confident, organised, and personable. Someone who enjoys working in a fast-paced environment and takes pride in delivering first class service. A keen eye for detail and the ability to multitask effectively are essential.Desirable:Previous sales experience (construction industry experience an advantage, but




