Customer Service Administrator/Scheduler

Customer Service Administrator/Scheduler

Customer Service Administrator/Scheduler

Bucks And Berks Recruitment

Reed

High Wycombe, Buckinghamshire

2 hours ago

No application

About

We have a fantastic opportunity for a bright, personable and customer focused Administrator to join our client, a well established company based in High Wycombe. We are looking for someone to be responsible for ensuring that customer orders are processed efficiently and accurately, from initial contact through to delivery and invoicing. This role involves lots of customer interaction, coordination with internal teams and various administration tasks. We require someone for this role with previous experience in scheduling out engineers or contractors. The role is Monday to Friday 9am - 5pm, £26k - £28k plus excellent benefits including 25 days holiday and private healthcare after probation. Duties include Contacting customers, discussing their requirements and delivery schedulesAnswering emails and calls from customersProcessing orders onto Sage and making sure all details are correctAllocating stock and preparing tickets for the Production SupervisorGenerating forecast schedules and project valuesRaising and sending quotesArranging fulfilment of replacement orders Skills/Experience Experience in a similar role (scheduling engineers/contractors etc)Excellent verbal and written communication skillsStrong attention to detail with great organisational skillsAble to problem solve and find solutions quickly/efficientlyStrong customer service skills with a positive and proactive approachAble to work under pressure Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days. As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all curr