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Customer Service AdministratorBusiness Services AdministratorHarlow | Hybrid (3 days office / 2 days remote)£26,780 basic + approx. £500 bonus (£27,280 OTE)We’re recruiting on behalf of a well-established specialist systems provider based in Harlow who are looking to add a Customer Service Administrator to their growing team. This is a fantastic opportunity for an experienced Administrator who enjoys customer interaction and thrives in a structured, professional environment.To be considered, you must live within a 30-minute commute of Harlow, as this is a hybrid role with regular office attendance.The Role – Business Services Administrator As a Business Services Administrator, you’ll be a key point of contact for tenants and internal teams, providing essential administrative support across the business.Key responsibilities as an Administrator will include:• Acting as a Customer Service Administrator, handling inbound calls and emails• Logging all communications accurately on internal systems• Scheduling engineer appointments for safety checks and maintenance• Providing administrative support to Contract Managers• Updating and maintaining customer portals• Responding to queries from customers and internal stakeholders• Ensuring all administrative processes are followed correctly• Supporting wider admin tasks across the teamWhat They’re Looking For This role will suit an experienced Administrator who is:• Highly organised with strong multitasking skills• Calm under pressure and able to prioritise workloads• A clear communicator who enjoys customer interaction<b