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Are you a Customer Service Administrator looking for a stable, long-term role within a growing and well-established manufacturing business? Our client, a thriving Tier 1supplier, is seeking a driven and detail-focused Customer Service Administrator to join their busy team and play a key role in supporting production, scheduling, and customer communication.Customer Service AdministratorPermanentCompetitive SalaryBrierley HillCustomer Service AdministratorJob Description Carry out on-site installation, assembly, inspection and repair of specialist equipment across the UK and occasionally overseasAct as the first point of contact for customer enquiries, orders, and scheduling updatesInput and validate customer data, order details, and schedule changes within the ERP systemAttend the daily production meetings to review progress and identify any risks/delaysComplete administrative tasks including documentation, order amendments, and reporting Customer Service AdministratorEssential Experience/Skills/Qualifications Strong customer service experienceConfident managing customer accounts and coordinating with internal teamsExperience using ERP systems and proficiency with Excel Customer Service AdministratorBenefits Retail and shopping discounts25 days plus bank holidaysFree onsite Parking If you feel you’re a good fit for this position, please click ‘apply’, email or call