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Customer Service Administrator Location: Staines, TW18Employment Type: 6 month contractAbout the RoleI am recruiting for a highly organised and detail-oriented Customer Service Administrator to join my client's team, providing essential administrative support and ensuring a seamless onboarding experience for their clients. You’ll also collaborate with the wider Service Delivery team as required and play a key role in the accurate setup and configuration of their systems.This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, has a passion for delivering excellent customer service, and is motivated to learn and grow.Key ResponsibilitiesDeliver a positive onboarding experience for new clients registering for the company systems.Accurately process new customer registrations across systems and programmes.Configure and customise systems for clients with meticulous attention to detail.Record and maintain all information received via email, phone, and documentation within the CRM.Maintain robust processes and procedures throughout the administration lifecycle.Collaborate with internal teams regarding system vendor updates to ensure accurate billing.Work cross-functionally to meet client needs.Maintain awareness of legal, regulatory, Information Security, and Data Protection requirements.Person SpecificationExperienceExperience creating and updating onboarding materials.Knowledge of the private healthcare industry is advantageous but not essential.Experience with Windows 10 and web-based technologies is essential.Professional & Personal SkillsStrong administrative abilities and exceptional attention to detail.<l