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Customer Service Coordinator Hours Mon - Friday 35 hours Excellent holidayOpportunity for Hybrid working Are you ready to take your career to the next level, who are a leading manufacturer dedicated to innovation. We are searching for a cheerful and organised Customer Service Coordinator to join our team in Harwich, Essex What You'll Do:As a vital part of our customer service team, you will be the friendly voice and efficient organiser that keeps our operations running smoothly. You will: Manage customer inquiries and provide exceptional service through various channels.Coordinate with production, logistics, and sales teams to ensure seamless order processing and delivery.Maintain accurate records and documentation to ensure customer satisfaction.Resolve any customer issues promptly and effectively, turning challenges into positive experiences.Assist in the development and implementation of customer service policies and procedures. What We're Looking For:Our ideal candidate is not just skilled but also possesses a positive attitude and a genuine passion for helping others. Here's what you should bring to the table: Proven experience in customer service or a similar role within a manufacturing or production environment.Strong communication and interpersonal skills to foster great relationships with clients and colleagues.Excellent organisational skills and the ability to multitask in a fast-paced environment.Proficiency in Microsoft Office Suite and familiarity with CRM systems.A proactive approach to problem-solving and a keen attention to detail. Why Join Us?We believe that our employees are our greatest asset, and we are committed to providing