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Customer Services Administrator?? Location: Dorking?? Salary: Circa £30,000 per annum?? Hours: 45 hours per week Join my client's team as a Customer Services Administrator, where your focus will be delivering exceptional service and ensuring a smooth, professional experience for every customer. Key Responsibilities: Provide first-class customer service and supportCommunicate clearly and professionallyKeep customers informed of progress and updatesMaintain tidy and welcoming reception areasHandle queries and complaints calmly and efficientlyAccurately manage customer records and documentationSupport internal teams with effective communication and coordinationEnsure systems are up to date and regularly audited What We’re Looking For: Strong interpersonal and organisational skillsA proactive, customer-focused approachConfidence in handling multiple tasks in a fast-paced environmentPrevious experience in customer service or administration preferred