Customer Service Administrator

Customer Service Administrator

Customer Service Administrator

Reed

Reed

Colchester, Essex

9 hours ago

No application

About

Customer Service Administrator Job Type: Full-timeLocation: ColchesterSalary: £25,000-£28,000 Reed in Colchester are recruiting a Customer Service Administrator for one of their fast growing manufacturing clients. This role is ideal for someone who thrives in managing detailed administrative processes and supporting team efficiency in a dynamic environment. Day-to-day of the role: Accurately enter customer Purchase Order Numbers into the internal system.Send timely order acknowledgments and confirmations to customers.Email invoices to customers upon request from team members or the finance department.Support sales and production teams with general administrative duties, such as document filing and record updates.Ensure data accuracy and consistency across systems and documentation.Proactively follow up with internal teams to resolve outstanding administrative or order-related tasks.Regularly follow up on customer quotes, updating the system with current status and reasons for non-approval where applicable. Required Skills & Qualifications: Previous administrative or customer service experience preferred, ideally in a manufacturing environment.Strong data entry skills with a high degree of accuracy.Excellent written and verbal communication skills.Proficient in Microsoft Office (Word, Excel, Outlook); experience with ERP systems is an advantageAbility to multitask, prioritise, and manage time effectively.A team player with a proactive, solutions-focused attitude. Benefits: Competitive salary and benefits package.Opportunity to work in a leading company known for its commitment to quality and customer service.Dynamic and supportive work environment. If you have previous experience wor

Customer Service Administrator

Customer Service Administrator

Customer Service Administrator

Reed

Reed

Colchester, Essex

9 hours ago

No application

About

Customer Service Administrator Job Type: Full-timeLocation: ColchesterSalary: £25,000-£28,000 Reed in Colchester are recruiting a Customer Service Administrator for one of their fast growing manufacturing clients. This role is ideal for someone who thrives in managing detailed administrative processes and supporting team efficiency in a dynamic environment. Day-to-day of the role: Accurately enter customer Purchase Order Numbers into the internal system.Send timely order acknowledgments and confirmations to customers.Email invoices to customers upon request from team members or the finance department.Support sales and production teams with general administrative duties, such as document filing and record updates.Ensure data accuracy and consistency across systems and documentation.Proactively follow up with internal teams to resolve outstanding administrative or order-related tasks.Regularly follow up on customer quotes, updating the system with current status and reasons for non-approval where applicable. Required Skills & Qualifications: Previous administrative or customer service experience preferred, ideally in a manufacturing environment.Strong data entry skills with a high degree of accuracy.Excellent written and verbal communication skills.Proficient in Microsoft Office (Word, Excel, Outlook); experience with ERP systems is an advantageAbility to multitask, prioritise, and manage time effectively.A team player with a proactive, solutions-focused attitude. Benefits: Competitive salary and benefits package.Opportunity to work in a leading company known for its commitment to quality and customer service.Dynamic and supportive work environment. If you have previous experience wor