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Join Our Team as a Customer Service Administrator Are you ready to take your customer service skills to the next level? We are seeking an enthusiastic Customer Service Administrator to join our client's dynamic team in Birmingham This is a fantastic opportunity to work in the utilities industry with a company committed to empowering learners through exceptional retrofit training. Role Overview:As a Customer Service Administrator, you will be the first point of contact for our client's valued customers. Your primary responsibility will be to ensure smooth communication and efficient processing of inquiries. If you are proactive, organised, and love helping others, we want to hear from you Contract Type: Temporary contract Daily Rate: £97 + holiday pay + temp benefits Working Pattern: full-time Key Responsibilities: Respond to customer inquiries via phone and emailProcess orders and manage customer accounts efficientlyProvide product and service information to customersCollaborate with team members to enhance customer satisfactionMaintain accurate records and documentationAssist in resolving customer issues promptly and effectively What We're Looking For: Previous experience in customer service or administrationStrong communication and interpersonal skills ??Proficiency in Microsoft Office Suite and CRM systemsA positive attitude and a passion for helping othersAbility to work effectively both independently and as part of a teamAttention to detail and problem-solving skills ?? Why Join Us? Be part of an engaging and supportive team �?Gain valuable experience in a thriving industryDevelop