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Customer Service RepresentativeLocation: WalesContract: Until 31st March 2026, Monday-Friday, Paying £15.04 p/hrA public sector organisation is seeking a customer-focused individual to join its Permitting Team. This role is ideal for someone with experience in debt resolution, customer negotiation, or handling outstanding payments.You’ll be responsible for: Contacting customers via phone and email to pursue overdue paymentsLogging payments and reporting non-payment cases to the legal teamSupporting customers applying for permits by managing enquiries and applicationsProviding general permitting support If you’re a confident communicator with a knack for resolving issues and delivering great service, we’d love to hear from you.