Customer Onboarding Executive

Customer Onboarding Executive

Customer Onboarding Executive

Peoplesafe Ltd

Indeed

Epsom

4 weeks ago

No application

About

Job Summary
We are seeking a dedicated and dynamic Onboarding Executive to join our team. The ideal candidate will possess a positive attitude and exceptional communication skills. This role requires a highly organised individual who can engage with clients effectively, promote our services through upselling techniques, and maintain high standards of professionalism in all interactions.

Responsibilities

  • Project manage the onboarding of clients and prospects
  • Collaborate with the sales team to effectively advertise & demonstrate Peoplesafe products, services and processes to prospective clients.
  • Drive customer adoption by developing and executing tailored onboarding plans that ensure clients fully utilize Peoplesafe products and services.
  • Create, track and deliver Implementation Plans and Run Books to help customers to achieve their goals and manage their project to completion.
  • Identify new product/service upsell opportunities and support Sales in achieving increases in services and subscriptions.

Skills

  • Strong communication skills, both verbal and written, with the ability to convey information clearly.
  • Proficiency in upselling techniques to maximise sales opportunities.
  • Conflict Resolution & objection handling.
  • Self-motivated when working individually and within a team.
  • Excellent interpersonal skills
  • Highly organised in time and task management.
  • Uses initiative to take proactive action
  • Excellent attention to detail.
  • Effective problem Solving

We welcome applications from individuals who are eager to contribute positively to our team while developing their professional skills in a supportive environment.

Job Types: Full-time, Permanent

Pay: From £26,000.00 per year

Benefits:

  • Additional leave
  • Company events
  • Company pension
  • Cycle to work scheme
  • Health & wellbeing programme
  • Life insurance
  • Sick pay

Schedule:

  • Monday to Friday

Work Location: Hybrid remote in Epsom KT17