About

Job Title: Customer Liaison Officer

Location: Cheltenham

Hours: 60 hours per week (Monday to Friday) | Full-time or Part-time options available

Rate: £14.50 per hour

Start Date: End of July 2025

Are you passionate about people, wellbeing, and creating a sense of community?
Divine HomeCare Solutions is seeking Customer Liaison Officers to join a potential new initiative supporting independent living in Cheltenham. This is an exciting opportunity to provide light-touch wellbeing support, fostering a positive and inclusive environment for residents.

Key Responsibilities:

• Conduct daily wellbeing check-ins and provide light support where required
• Organise and lead meaningful social activities and events
• Assist residents with prescriptions, basic admin tasks, and daily coordination
• Support residents with arranging transport, appointments, and other services
• Build strong relationships with residents, offering a consistent and approachable presence
• Liaise with care teams to help ensure quality and resident satisfaction

What We’re Looking For:

• Warm, empathetic individuals with strong interpersonal skills
• Experience in care, customer service, or wellbeing roles (desirable but not essential)
• A proactive attitude and confidence working independently and as part of a team
• A commitment to promoting dignity, connection, and inclusivity

What We Offer:

• £14.50 per hour with a permanent contract
• Weekday-only schedule for work-life balance
• Ongoing professional development opportunities
• A valued role within a supportive and forward-thinking organisation

About Divine HomeCare Solutions:

Divine HomeCare Solutions, established in 2016, is a privately run domiciliary care provider based in Radstock, near Bath. We pride ourselves on delivering exceptional, person-centred care while upholding transparency, integrity, and trust. Fully regulated by the CQC, our mission is to enrich the lives of those we serve.

Join us and be part of a compassionate team, working towards innovative and meaningful support solutions.

Apply today and help make a difference in the community.

(PLEASE NOTE THIS ROLE DOES NOT OFFER SPONSORSHIP)

Job Types: Full-time, Part-time

Pay: From £14.50 per hour

Expected hours: No less than 20 per week

Benefits:

• Company events
• Company pension
• Employee discount
• Free parking
• Health & wellbeing programme
• On-site parking
• Referral programme
• Sick pay

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

Application deadline: 01/06/2025
Reference ID: 05/2025 CLO DHCS