Customer Experience and Marketing
Celerityls Ltd
Newton Abbot
•3 weeks ago
•No application
About
Now Hiring: Guest Magic, Rooms & Marketing (with a Love of Social Media!)
Dartmoor Lodge Hotel – South Devon
Full-Time | Permanent
Do you light up a room with your energy, love crafting memorable guest experiences, and have a thing for snapping the perfect Instagram reel? If so, we want you on our team.
At Dartmoor Lodge Hotel, we’re on the lookout for someone who brings a little magic to our guests’ stay—while also helping us shine online. This is a hybrid role for someone who loves hospitality, is detail-driven, and has a creative streak for storytelling across social media.
job description
What You’ll Be Doing
Guest Experience & Rooms:
- Greet and wow our guests—before, during, and after their stay.
- Help make sure our rooms are picture-perfect and guest-ready.
- Coordinate bookings, upgrades, special requests, and the little extras that make a big difference.
- Work closely with the housekeeping and front-of-house teams for a smooth operation.
Marketing & Social Media:
- Snap, post, and promote what makes Dartmoor Lodge magical—our food, views, weddings, people, and personality.
- Own our Instagram and Facebook presence, from daily stories to seasonal campaigns.
- Help drive direct bookings through creative content and clever messaging.
- Capture authentic guest moments, local highlights, and behind-the-scenes magic.
What We’re Looking For
- A warm, confident host who loves people.
- Strong eye for detail and organisation.
- Great writing skills and a passion for photography/video.
- Comfortable with social media platforms and content tools like Canva, Reels, Meta Business Suite, etc.
- Someone who’s proactive, positive, and thrives in a hands-on, creative environment.
Why Join Us?
- Work in a relaxed, beautiful location on the edge of Dartmoor.
- Be part of an exciting new chapter as we refurbish and reimagine the Dartmoor Lodge.
- Staff discounts on and off duty, and a friendly, ambitious team.
- Room to grow—creatively and professionally.
If you’ve got a great eye, a warm heart, and a passion for both people and posts—apply now and bring your personality to the Lodge!
Job Type: Full-time
Pay: £26,000.00-£30,000.00 per year
Additional pay:
- Bonus scheme
- Tips
Benefits:
- Casual dress
- On-site parking
Schedule:
- Day shift
- Every weekend
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
Work Location: In person
Reference ID: Guest Magic. Marketing, Social media