Do you consider yourself to have strong communication and teamworking skills? Do you enjoy solving problems and can apply empathy to ensure sensitive situations are handled with care? If so, we are looking for an individual who would be interested in joining a global medical device company as a Customer Experience Administrator. You would be working alongside a team of talented proffessionals in providing first line support to the customers and external partners by supporting queries in an effective and efficient manner..

Role details:

Title: Customer Experience Administrator

Start Date: ASAP

Pay rate: £35,000 per annum

Hours: 37.5 per week (Full Time)

Location: Maidenhead

Contract Length: 6 months

Main Responsibilities include:

• Provide backup first line service to both customers and external partners
• Giving guidance, advice, and training to partners supporting customer queries.
• Management of shared inbox, answering queries effectively.
• Internal and external communication

Person Specification:

• Strong communication skills
• Strong attention to detail and analytical thinking.
• Experience within a customer service environment
• Empathetic

If you are interested in pursuing this position as a Customer Experience Administrator then please don't hesitate to apply today!

Randstad Business Support is acting as an Employment Business in relation to this vacancy.