About

Location: LancasterFull-time | Salary £24,700 - £26,000 + bonus Looking for a role where your ambition meets real opportunity?Join a team that values your growth, celebrates your success, and puts customer experience at the heart of everything. What You'll Do: Support customers throughout their aftercare journeyHandle enquiries professionally and efficientlyCoordinate with internal teams and external contractors to resolve issuesLog and track cases accurately using internal systemsEnsure compliance with health, safety, and company policiesCarry out general admin tasks as needed What You’ll Bring: Experience in customer care within a fast-paced environmentStrong communication and problem-solving skillsAttention to detail and ability to stay calm under pressureConfidence using Microsoft Word, Excel, and OutlookA passion for great service What You'll Get: Competitive salary and bonusLife cover and contributory pensionEmployee benefits platform with discounts and wellbeing supportA supportive, inclusive environment focused on your development Ready to make a real impact?Apply now and take the next step in your career.