About

You know that credit control isn't about chasing, it's about control. Control of cash, control of risk, control of relationships, and control of outcomes. You understand that the job doesn't start when an invoice becomes overdue, it starts the moment a client comes on board. This is a role for someone who wants to own the credit control function end-to-end across multiple partner businesses. Someone who can reduce aged debt, shorten debtor days and protect cashflow, all without damaging the commercial relationships that make the business work. What you'll be doing: Taking ownership of aged debt across multiple agencies, including daily debtor review, prioritisation by value/risk/age, proactive resolution of overdue invoices, queries and disputes, and escalation of high-risk accounts while maintaining strong client relationshipsImplementation of consistent credit control processes, including client onboarding and credit insurance platforms, automated chasing schedules, client statements, overdue notices, and maintenance of accurate records and communicationsManagement of credit risk through financial checks, setting and reviewing credit limits and payment terms, monitoring client financial health, maintaining credit files, overseeing credit insurance, and partnering with operational leads on higher-risk accountsSupport of cashflow forecasting via regular debtor receipt forecasts, variance analysis and KPI monitoring (debtor days, collection rates, 90-day debt, disputes, query response times and bad debt provisions)Sales ledger support including cash allocation, resolution of unallocated payments and credit balances, processing credit notes and adjustments, month-end support and invoice uploads to client portals What do they need? 2-3+ years' experience in credit control, collections or accounts receivableStrong kn