About

Portfolio Credit Control are currently partnered with a major player within the professional services sector who due to expansion are organically recruiting for a Credit Controller. This is a fantastic opportunity that offers flexible working arrangements as well as performance-based bonus opportunities. In this challenging and rewarding role you'll: Conduct regular face-to-face meetings with stakeholders regarding their debt portfoliosMonitor queries and disputes, ensure the appropriate escalationEnsure consistent application of the firm's debt provisioning policyEnsure that the debtors ledger contains minimal adjustments and where appropriate that overpayments or payments on account are properly returned, applied or clearedEnsure that there are minimal unallocated cash receiptsEnforce consistent credit control proceduresReview and analyse aged debt against defined metricsActively chase all overdue debt within the allotted portfolio and update Partners/Managers as appropriateMaintain accurate and up to date client notes following conversations with clients, using Workday to record statusPrepare daily / weekly / monthly summary reportsIdentify problem debts that require escalation and liaise with Credit Control Manager as appropriateWhere necessary, engage and manage the process of debts that need to go legal. You will be someone with Professional services experience, Workday experience would be preferred.Excel skills to a competent level.Excellent written and verbal communication skills and ability to present confidently and convincingly to managementStrong interpersonal skills with ability to both motivate individuals and deal professionally with performance issuesCommitment to delivering exceptional client service to internal and external stakeholders <s