About

The Credit Control Treaty Team Leader is responsible for leading and developing a specialist function focused on the full lifecycle of inwards treaty reinsurance credit control, with emphasis on proportional, non-proportional, and excess of loss treaty accounts. This role plays a pivotal part in ensuring treaty cash accuracy, timely settlement, global process consistency, and high-quality reporting across Chaucer Group. Working closely with Reinsurance Technical Accountants, Underwriters, Finance and outsourced partners, the Team Leader will drive the centralisation and modernisation of treaty credit control processes—improving data integrity, strengthening controls, and accelerating aged debt reduction across the Chaucer Group. This is a key leadership role in a growing team with broad involvement in operational change, technical treaty initiatives, and strategic process improvements. Job Description Act as a key focal point for day to day bureau and non bureau matters across Chaucer Group, supporting the Reinsurance Technical Accountants on specific issuesLead, motivate and develop a team in order to deliver objectives in line with business goalsLiaise with brokers, underwriters, treasury, Chaucer international offices and outsourced providers in order to resolve complex queries and support business processes.Monitor and drive reduction of aged debt and unallocated cash specifically arising from treaty accounts, supporting KPI delivery across the Chaucer GroupIdentify and contribute to continuous improvement initiatives which support a future robust and scalable Credit Control service, in respect of the Treaty book of business and in turn reduces aged debt, unallocated cash and premium queries.Work closely with Reinsurance Technical Accounts to support the creation, review, and continuous improvement of detailed treaty process guides (including proportional,