About

• Company Description
• At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.
• Job Description
• Physical retail is changing. Frasers Group has to adapt and change with the trends to make sure we survive in tough retailing conditions. Our Physical retail stores are our window to the worlds consumers: The Retail Concept Manager heads up the drive for change in our Bricks and Mortar locations- from overall store design, to customer experiences- it is a role that encompasses all facets of the business: culminating in the delivery of an elevated retail experience that our customers now expect from Frasers Group.
• The responsibility.
• Coordinate the deliverable outputs of all New Store, Refit, Small Works and Closure Projects.
• From the fabric of the building, to the store layout, to the final look and feel. Working with our internal departments and external agencies to produce a final product that wows our consumers. From a 5000 SQFT local store to a 50,000 SQFT Flagship, each store should bring something new to the consumer in that location; whether that be just the environment or experiential digital experiences. You will be expected to take full ownership of store and small works projects from brief to final live execution – managing all creative deliverable actions ranging from commercial layout feedback, through to on site management and project reporting.
• Coordinate the commercial and operational output all of New Store, Refit, Small Works and Closure Projects
• Our commercial and operational retail model is what makes us stand out from the crowd and keeps us focused. Your responsibility will be to ensure that each project you are assigned conforms to these key success drivers and contributes to our continued growth. From working with our Architects to create a store layout that drives efficiency and productivity to ensuring every decision we make on a project is through the lens of commercial and retail excellence. You will be expected to be the champion of our commercial, retail and operational principles through every project decision that we make.
• Cross Functional coordination of all Store Development Projects
• This role requires an ability to manage communications across departments at all levels. You will be expected to ensure that all departments within the business are engaged at the appropriate level during each project, ensuring full and complete alignment of expectations for each stakeholder. Keeping all departments across the business informed and engaged on each project is critical to their success - you will be required to engage across various formats both digital and physical to manage expectations and outcomes where necessary.
• Data capture, review and reporting of all New Store, Refit & Small Works Projects
• Assessing the feasibility and reporting on the measurable outcomes of a project is a vital step in our process. You will be required to formulate various feasibility and creative briefing documents for each project to ensure each is guided through it’s sign off process without delay or issue. When delivered, it will then be your responsibility to monitor the sales and operational outcomes and report back to key internal stakeholders
• Qualifications
• Valid working rights within EMEA
• Project Management / Coordination experience at any level preferred
• Experience or background of shop floor retail and retail operations preferred but not necessary
• Valid UK Driving license preferred but not necessary

The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles - you will

• Think without limits and take the team with you
• You will see the possible in impossible and will be open-minded and humble, not afraid to take a risk if it’s the best option for the business.
• Own it and back it
• You will take pride in what you do with confidence, but not overconfidence. It’s important you take ownership of your decisions, stand by your convictions and reason with contradiction.
• Not hesitate and act with purpose
• You will ask for forgiveness – not permission. You will be comfortable juggling multiple projects acting both decisively and instinctively without support from managers.
• Be commercial and customer-focused.
• You will be creative and analytical, balancing big-picture trends and detailed commercial performance. You will have a forensic commercial mindset, always considering the commercial impact of any decision.
• Additional Information

An opportunity like this at Frasers is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles

• Think without limits - Think fast, fearlessly, and take the team with you.
• Own it and back yourself - Own the basics, own your role and own the results.
• Be relevant - Relevant to our people, our partners and the planet.