About

Job Summary:

Ethos Facilities are currently seeking a Contract Support professional to join our team in London. The successful candidate will play a key role in providing administrative support for our maintenance contracts.

Title: Contract Support

Purpose: Providing administrative support

Responsible To: Line Manager

Location: Office based in Victoria,London

Subordinates: None

Main responsibilities: Co-ordinating engineers’ diaries and assisting the business with administration duties including, but not limited to:

- Efficiently planning work

- Responsible for ensuring PPM compliance work is carried out within legal timeframes

- Arranging access and liaising with customers, via the telephone and email.

- Responsible for co-ordinating works to be carried out in high end occupied properties.

- Reading and understanding certificates and reports

- Checking and accurately uploading documents

- Raising work orders

- Producing reports

- Liaising with Ethos engineers and Service Partners

- Interacting with customers either on the phone or in person

- Making phone calls and answering phones

- Building and maintaining good relationships with clients, contractors and engineers

- Monitoring and responding to emails

- Participating in office meetings

- Providing feedback on office / business efficiency and suggesting possible improvements

- Being ready for any other administrative tasks that are required

Experience:

- Proven experience in administrative support or contract support roles

- Experience using a CAFM system

- Strong organisational skills with meticulous attention to detail

- Excellent communication skills, both written and verbal

- Proficiency in Microsoft Office suite, particularly Excel and Word

- Ability to work effectively in a fast-paced environment and manage multiple tasks

If you are a proactive individual with a keen eye for detail , we invite you to apply for this exciting Contract Support position.

Job Type: Full-time

Pay: £28,000.00-£30,000.00 per year

Schedule:

• Monday to Friday

Experience:

• customer service: 1 year (preferred)

Work Location: In person