What's involved with this role:

JOB TITLE: Contract Support Officer
REF: ATR 5277341
Pay rate: £16.95 per hour PAYE
Contract Type: Temporary, Anticipated 6 months
Working Arrangement: This role is a hybrid role with the team meeting in Wareham and Weymouth, so being located in or close to Dorset will be important.
Successful candidates - will be drivers and have access to a vehicle for work purposes to ensure they can meet with the team.

In order to apply for this role you will have previous experience providing contract support to a local authority Property Services/Safety or Asset Management team, with an understanding of contracts including awareness of KPIs and cost models e.g. schedule of rates. You will have excellent Excel skills with the ability to interpret technical data.

The role:

On behalf of a local council, we are seeking a Contract Support Officer, within a Property Services/Safety or Asset Management team.

You will have the ability to interrogate, manipulate and interpret data and produce clear and accurate reporting based on a range of requirements, so previous experience working with and interpreting technical data is highly desirable. They will also be confident in their ability to spot inconsistencies and will use the resources available to check data when it might feel out of line.

Key Responsibilities:

Oversee servicing, works, and maintenance contracts – ensuring compliance with time, cost, quality, and customer satisfaction standards.
Lead day-to-day coordination of property safety servicing and maintenance with internal teams and external providers.
Support Contract Managers with contractor performance – KPIs, meetings, actions, and underperformance resolution.
Deputise for Contract Managers when required, including chairing meetings.
Maintain accurate records and ensure compliance with data management policies.
Carry out audits of assets, equipment, and servicing schedules – resolve and monitor discrepancies.
Assist in designing and implementing systems, processes, and procedures to evidence compliance.
Develop and maintain operating manuals and user guides.
Provide technical support and advice to stakeholders, translating complex information clearly.
Build strong relationships with customers, colleagues, providers, and suppliers.
Ensure accurate financial records and coordination with Finance and budget holders.
Take ownership of issues/complaints and drive effective resolutions.



What the client is looking for:

Experience of working within a Property Services/Safety or Asset Management team, within a local authority or social housing group
Previous experience supporting the delivery of programmes, works, contracts or projects in a related industry
Basic understanding of Property Services/Safety or Asset Management related contracts including awareness of KPIs and cost models e.g. schedule of rates
Understanding of Landlord H&S legislative requirements and industry practice for management is desirable
Be a confident user of Microsoft Office suite, job management/CRM databases
Experience of managing record and data storage and retrieval systems
Ability to manipulate and interpret data and produce clear and accurate reporting based on a range of requirements
Previous experience working with and interpreting technical data is desirable
Able to think logically and translate ideas and thought processes into practical and achievable work plans
Able to communicate effectively with external stakeholders, contractors, customers and colleagues
Driving Licence and access to a vehicle for work purposes to ensure you can meet with the team in various locations
Educated to GCSE Standard (or equivalent), including passes in English and Maths



How to Apply

Quote the Job Title and Reference Number in your application.
Submit your CV in Word format.
Applications are reviewed on a rolling basis—early submission is recommended.



We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.

If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.



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Job Ref: ATR 5277341


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.