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Contingent Workforce Specialist Location: Birmingham, Hams HallJob Type: Full-time | Permanent | On-siteSalary: £42,000 per year (+ quarterly bonus up to £875 and annual bonus up to £3,500) About the Role Reed Recruitment is proud to partner with a leading, rapidly growing organisation to recruit a People & Culture Senior Specialist for their state-of-the-art distribution center. This is a fantastic opportunity to join a dynamic business shaping the future of logistics and e-commerce operations. In this pivotal role, you will manage and optimise the external workforce process, ensuring seamless collaboration with staffing agencies and maintaining compliance. You’ll play a key part in workforce planning, performance monitoring, and driving process improvements to support operational excellence. Key Responsibilities Coordinate and manage all processes related to temporary workforce deployment in partnership with staffing agencies.Own day-to-day communication with agency partners to ensure service quality and timely staffing fulfillment.Oversee recruitment, onboarding, and documentation for external workers.Build strong relationships with agencies and internal stakeholders, including Operations.Monitor KPIs and service levels, ensuring transparency and continuous improvement.Prepare and analyse HR staffing reports to support data-driven decisions.Ensure compliance with labour regulations for temporary employment.Develop and implement procedures to improve efficiency in workforce management.Collaborate with Operations to forecast and secure correct staffing levels.Identify risks or bottlenecks and recommend proactive solutions. What We’re Looking For Minimum 3 yea