About

Conference and Events Consultant - Lime Venue Portfolio £28,957 per annum plus benefits About the role: As a Conference & Events Consultant at Lime Venue Portfolio, you will play a pivotal role in converting enquiries into successful bookings, ensuring every guest’s event experience is seamless from initial contact to post-event follow-up. You’ll be the first point of contact for corporate clients, training organisers, and event planners — offering expert advice, building trusted relationships, and tailoring our spaces and services to suit a wide range of business and leisure events. You will be working with some iconic Football and Rugby Venues, for non-Matchday Events and Conferences. Duties: Drive Revenue Growth: Play a key role in maximising revenue across our Venues Collection by expertly managing Conference & Event enquiries with efficiency and flair.Deliver Exceptional Service: Exceed client expectations by consistently achieving key performance indicators and delivering a gold-standard customer experience across phone, email, and online platforms.Be a Trusted Expert: Build strong relationships with clients, venues, and internal teams through knowledgeable, confident, and proactive enquiry handling.Champion Insights & Strategy: Engage with business performance tools like forecasts, budgets, and pace reports to deepen your commercial awareness and contribute to the broader strategic goals of the business.Ensure Accuracy & Insights: Maintain meticulous records in Delphi and LVP SmartSheet systems, proactively highlighting any gaps or improvements in online listings and competitor analysis to help shape our competitive edge.Know Our Product Inside-Out: Develop expert-leve