About

The successful individual will work with the Local Council's Information Management Team, Legal Team and other FOI / Data Protection leads across the Children & Education Directorates to develop & implement good practice – sharing learning as and when appropriate. The role will involve the following duties but will not be limited to: Liaise with the Information Management Team to ensure HE practice is in line with the law. Liaise with the Business Analysis & Complaints Team regarding the council's complaints procedure and provide routine advice & guidance to HE officers regarding complaints process. Provide advice and guidance to HE officers, senior managers and (as appropriate) schools regarding Complaints, Freedom of Information, Mayor / Member / MP Enquiries, Subject Access Requests and GDPR, and to support provision of information informing robust and timely responses. Log receipt for all HE Freedom of Information Requests. Allocate, monitor and chase responses; determine / direct when and why information should not be disclosed (in line with legislation), ensure response provided meets request requirements and is quality assured. Monitor performance on complaints and produce reports for senior managers and council members as appropriate. Work with the Information Management Team to monitor data incidents reported by HE staff (& where appropriate, schools & settings), undertaking investigations to determine the cause of the incident and make recommendations to mitigate against any data loss and to reduce risk of further loss. Work with the Information Management Team to resolve any FOI/DPA issues which are referred to the ICO, including FOI reviews. Seek advice from Legal as required. Undertake ad hoc research and produce briefing notes for senior management as directed. Take responsibility for continuing self-development and participate in training and development activities.