About

• **This role can be based at either our Staines Upon Thames or Cheadle office
• locations**

• ESI Commercial Operations Director - Business Analytics / Business Automation

• Summary

• The ESI (Employer Services International) Commercial Operations Director is
• responsible for developing, executing and managing projects, programs and
• initiatives that support our the ESI Sales Organisation. The role will be
• responsible for developing and managing the strategy to provide key business
• analytics and insights to support our sales performance management and
• operational goals.

Essential Responsibilities

• • Working with the WW data insights team build, develop and maintain data
• models, reporting systems, data automation systems, dashboards and performance
• metrics support that support key business decisions.

• • Partner with Sales Leaders on visibility of evaluating performance/KPI’s via
• internal analytic tools, presenting written recommendations and insights to key
• stakeholders.

• • Examine, interpret and report results of analytical initiatives to various
• stakeholders as required

• • Oversee the data/report requests process: tracking requests submitted,
• prioritisation, approval, etc.

• • Communicate results and business impacts of insight initiatives to key
• stakeholders

• • Lead cross-functional projects using various data modelling and analysis
• techniques to discover insights that will guide strategic decisions and uncover
• optimisation opportunities.

• • Act as the policy point of escalation for all BU’s

• • Developing, executing and managing projects, programs and initiatives that
• support ESI Sales

• • Perform special projects/ ad-hoc operational requests as assigned

Experience

• • Business Excellence, BPI or Lean track record of delivery

• • Leadership experience of teams in a matrix organization

• • Data Analytics (Six Sigma, Predictive Analysis, Market Analytics)

• • Project management qualifications preferred

• • Team player with excellent collaboration and problem-solving skills

• • Strong working knowledge CRM or Data System (eg Siebel / SFDC) including, data
• management skills

• • Proficient in business English and a secondary language, both oral and written
• an advantage

• • Strong working knowledge of creating and updating Tableau reports

• • Excellent computer skills are essential (including MSN Office: PowerPoint,
• Excel)

Education

• - Bachelors degree required