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Job title: Commercial Operations Director – NorwichSalary range: £75–90k + £6k car allowance + 20% OTE bonusLocation: NorwichFast-Growth SME • Commercial Leadership • Operational ExcellenceAtkinson Moss Leadership recruitment have been retained to support in the appointment of a Commercial Operations Director, to lead our clients Norwich operation and play a pivotal role in doubling the business from £6.5m to £12m. This is a hands-on, growth-focused leadership role where you’ll shape strategy, drive performance, and unlock new market opportunities.You’ll oversee a workforce of 35 (20 FTE), leading them through a period of transformation as the business completes its full digitisation journey.What you’ll be doing:Drive Commercial GrowthLead revenue, profit, and sales strategy, identifying new markets and opportunities to support the company’s ambitious scale-up plans.Lead Operational ExcellenceOversee operations, and service delivery to maximise productivity, workforce performance, and customer satisfaction.Build a High-Performing TeamCoach and develop leaders, embed a positive, accountable culture, and ensure strong talent development and succession planning.Shape Strategy & Influence DirectionUse data, insights, and board-level reporting to guide decision-making, champion change, and deliver continuous business improvement.What you’ll bring:Strong commercial acumen with a record of exceeding revenue and profit targets.Experience developing and executing growth-focused business strategies.Advanced analytical skills with the ability to turn data into actionable plans.Strong leade