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Commercial Account Handler (Existing Business)Salary: £28k - £34k DOE + Bonus and Great benefit package.Location: Hove (hybrid working after successful completion of probationary period – 6 months – day per week)Hours: Mon-Fri 9am – 5pmRegular public transport links and off-street parking available.An exciting opportunity has arisen to join my client’s Commercial Renewals Team as a professional and enthusiastic Commercial Insurance Account Handler based in their Hove office.This is an excellent chance to join a progressive and supportive brokerage that offers great training, fully funded CII qualifications, and genuine opportunities for career development within a company that truly values its employees.You will ideally have prior brokerage experience—preferably within commercial insurance—but if you are currently handling personal lines and looking to make the move into commercial, this could be the perfect next step.Key Responsibilities:Manage your own portfolio of existing clients, delivering exceptional service to ensure strong retention and growth.Handle renewals for policies, maintaining a retention rate of over 90%.Manage all aspects of the existing book, including MTAs, MTCs, claims, and additional covers such as Excess Layer and D&O.Underwrite and assess risks before presenting them to insurers and authorised signatories.Identify and develop new business opportunities within the existing client base.Cross-sell and up-sell ancillary products and services offered by the organisation.Obtain leads and promote non-scheme products relevant to clients’ needs.Act as the main point of contact for technical queries from clients and insurers.Manage client claims from start to finish, providing a proactive and supportive service