
Cluster General Manager
The Gym Group
South West London
•2 weeks ago
•No application
About
- Cluster General Manager Based: Gyms within your region (South London) Reporting to: Regional Manager Here at The Gym Group, we believe we’re simply the best in our industry! Our amazing teams have the skills, abilities, and can-do attitudes that make this a great place to work. We’re not like any other gym company; we are The Gym Group – a place where you can #BeYouWithUs and perform to your absolute best. We’re the UK’s 2nd largest gym business and the 4th largest in Europe. Recognised as a Top 50 Best Place to Work and holding Investors in People Gold, we invest in our people so they can thrive, grow, and succeed. About the role... As a Cluster General Manager, you’ll lead your home gym and oversee 3–4 additional sites within your region. You’ll be responsible for driving operational excellence, leading and developing General Managers, and ensuring every site delivers exceptional member service, a safe and compliant environment, and strong commercial performance. Day-to-day, you’ll: Coach and support General Managers to achieve site targets Build engaged, high-performing teams and develop future leaders Maintain safe, well-presented gyms that meet brand standards Deliver an outstanding member experience, improving satisfaction scores Drive revenue growth, manage costs, and maximise profitability Lead community engagement and marketing initiatives across your sites About you... Proven leadership of multi-site or high-performing teams Strong communication and organisational skills Commercial awareness and drive to achieve targets Experience developing talent and succession planning A passion for health and fitness and being a true brand ambassador Level 2 Fitness Instructor or Level 3 PT qualifications, and Emergency First Aid at Work (EFaW) certification are desirable but not essential So, we’ve told you about us and this exciting opportunity – now it’s over to you! Click Apply and tell us about YOU. We actively encourage applications from diverse backgrounds and believe in true culture and value alignment. If you have a disability that makes it difficult to complete your application online, please email your CV to recruitment@thegymgroup.com or call 0203 319 4838 and our Recruitment Team will be happy to help. Let us just say, we are so pleased that you are checking us out… we know that we are a great place to work but we would love to help you see that. You can really be YOU with us… whatever your career journey – we’re with you We’re #1 in our industry when it comes to our values, our culture and our people – check out Glassdoor if you don’t believe us. We offer a fantastic place to work in a great working culture and were recognised as #25 in the Top 50 places to work in the UK in 2022! We may be one of the leading budget gym chains in the UK but there’s nothing budget about our investment into our people. We have retained GOLD in our investors in people award for the last 6 years and were awarded silver in wellbeing last year. We’re also recognised as a disability confident and inclusive employer which is something we are truly proud of. We have been through some great and positive change recently from our shiny new "super G" logo to our exciting digital projects and our plans are to keep being innovative, creative and agile in all that we do and we want to do that sustainably. We hire people with real passion, positivity and enthusiasm who motivate and inspire those around them. Our vision is to have a diverse, high performing, engaged workforce that love what they do! We have a brilliant team and opportunities for development and growth with support for success. We don't want to stand still, we're growing, innovating and adapting, we're with you to reach you career goals too.