Client Services Coordinator

Client Services Coordinator

Client Services Coordinator

Wtw

4 hours ago

No application

About

  • We are seeking a highly motivated problem-solver who thrives in high-pressure environments and is dedicated to delivering superior client outcomes. As a Client Services Coordinator, you will leverage a proactive mindset to navigate complex challenges while maintaining an unwavering commitment to service excellence. Join our high-performance team to translate your passion for service into measurable organizational success.
  • The Role
  • Analysis and interpretation of licencing requirements
  • Finding Solutions to complex and bespoke liceencing requests
  • Be the first point of contact for clients on queries relating to software licencing, billing and contract renewals
  • Processing new sales and trials in accordance with the clients Software License Agreement including dispatch of software licences and processing of invoices
  • Leading a small group with responsibility for a subset of high value clients
  • Drafting quotations for new and additional licence requests