About

The Client Service Specialist will be responsible for delivering high-quality support to clients in the financial services industry. This temporary role in London requires strong attention to detail and a focus on client satisfaction within the banking and financial services sector. Client Details Our client is a well-established organisation within the financial services sector, specialising in cash management services. They are known for their professional approach and commitment to providing excellent service to their customers. Description Provide exceptional client service and act as the main point of contact for client inquiries.Assist clients with account-related queries and transactions.Manage and resolve client issues promptly and effectively.Maintain accurate records of client interactions and transactions.Collaborate with internal teams to address client needs and ensure satisfaction.Ensure compliance with company policies and regulatory requirements.Identify opportunities to improve processes and enhance client experience.Support the team with administrative tasks as required. Profile A successful Client Service Specialist should have: Previous experience in an indirect client-facing role within the financial services industry.Strong knowledge of banking and financial services processes and regulations.This role would suit a candidate with Financial Services experience in Australia or New Zealand due to similar customer base.Excellent communication and interpersonal skills.Ability to work effectively in a fast-paced environment and manage multiple priorities.Proficiency in using relevant software and tools.A detail-oriented and problem-solving mindset. Job Offer Competitive da