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Chestertons Estate AgencyClient Relationship Manager – LettingsDepartment: Key Clients Hours: Monday – Friday 9am – 6pmLocation: Mayfair / RoamingSalary: Competitive Basic with Bonus/Commission scheme Role PurposeThis role will play a central role in growing Chestertons Key Clients portfolio. The position is responsible for winning new business, deepening existing client relationships, and developing strong stakeholder partnerships. The successful candidate will act as a trusted advisor, ensuring every interaction reinforces Chestertons reputation for excellence, integrity, and results.Key ResponsibilitiesBusiness DevelopmentIdentify and pursue new business opportunities across key client segments.Develop tailored proposals and pitches that meet the needs of high-value clients and corporate partners.Maintain a strong pipeline of prospects through networking, referrals, and industry engagement.Client Relationship ManagementServe as one of the main points of contact for allocated key clients, providing proactive, personalised service.Anticipate client needs and ensure seamless delivery of Chestertons’ property services.Monitor client satisfaction and take ownership of resolving issues effectively.Stakeholder EngagementBuild and maintain strong working relationships with internal stakeholders (e.g. branch directors, lettings, sales, property management).Partner with external stakeholders including corporate relocation firms, developers, and business partners.Represent Chestertons at client meetings, events, and networking forums.Strategy & Rep