About

Client Relationship Manager – PAYE Umbrella / Recruitment PartnershipsFast-Growing Organisation | Career ProgressionAre you a natural relationship builder with a passion for the recruitment and payroll world? Do you thrive in a fast-paced, people-focused environment where every conversation creates opportunity?Our client is expanding their partnerships division and is looking for a Client Relationship Manager to nurture key agency partnerships and deliver exceptional service that keeps clients coming back.What You’ll Be DoingOwn the relationship: Manage and grow partnerships with recruitment agencies, ensuring long-term trust and satisfaction.Drive conversions: Handle all incoming contractor referrals with speed and accuracy, ensuring smooth onboarding every time.Analyse and improve: Monitor referral activity, share performance insights, and identify new ways to enhance efficiency and experience.Grow partnerships: Support the development of new agency relationships alongside the partnerships and sales teams.Champion excellence: Continuously seek opportunities to elevate service delivery and strengthen the company’s reputation in the market.Who You AreYou’re confident, professional, and service-driven — someone who knows how to make clients feel valued and supported. With a background in recruitment, payroll, or umbrella services, you understand the pace, challenges, and rewards of the sector.You’ll bring:Proven experience in relationship management, client success, or account coordination.Strong communication and interpersonal skills — you build trust naturally.Excellent organisation and multitasking ability.A solid underst