Client Lifecycle Management Training Specialist – HSBC
Efinancialcareers

London
•11 hours ago
•No application
About
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. The primary function of the role is to design, deliver and manage training programmes focused on financial crime risk, with a particular emphasis on Customer Due Diligence (CDD). This role plays a critical part in enhancing the firm's risk awareness and ensuring front line, operations and CLM teams globally are fully equipped to adhere to evolving regulatory and internal policy and procedural requirements. As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. In this role you will: Develop and deliver effective and engaging training programmes on CLM processes with a strong focus on client onboarding and financial crime risk, particularly CDD and Know Your Customer (KYC) requirements.Coordinate the design, delivery, and assessment of targeted learning materials (e-learning, workshops, webinars, manuals) tailored to different audiences across front office, operations, and CLM, partnering with Group Learning and External Vendors as appropriate.Support the wider CLM function in reviewing, digesting, applying and providing advice on financial crime risk related policies and procedures.Maintain and embed HSBC Private Bank's Financial Crime Risk tr




