About

Medivet Brighton is a small but very busy practice, which allows us to build strong relationships with our clients and provide genuinely personalised care. You will see a wide variety of interesting cases, and at times you may be asked to assist with procedures such as blood tests, grooming, or even working hands-on as an assistant during a C-section. The practice is located in the heart of Brighton, offering a lovely area to explore during your lunch break. If you prefer to stay indoors, we also have two dedicated staff areas where you can relax. In-house, we are well equipped with laboratory machines, dental radiography, surgical facilities, and more. Our vets have special interests in ophthalmology and exotics, while our nursing team brings strong experience in surgery and emergency care. We are a close-knit, friendly team looking for an outgoing individual to join our practice. Our team consists of 3 vets, 3 nurses, 2 VCAs, and 2 receptionists. We are looking for someone who can deal with clients professionally, learn quickly in a fast-paced environment, and who has a genuine passion for the wellbeing of animals and their owners — all while maintaining a positive, can-do attitude. Contractual Hours: 40hours/week Shift pattern (including weekends) - 4 day week of 10h + 1h lunch a day - Tues, Wed, Thurs, Fri, no weekends. If shorter days are preferred, 5 day working week options are available. On-call requirements - none TOIL for overtime worked. Your career means more than a rota and a job title, that’s why we offer: Health and wellbeing Health Cash Plan from day one 24/7 counselling and wellbeing support Life Assurance 3 x salary Annual leave 5 weeks’ annual leave plus Bank Holidays, rising with length of service Extra ‘Day for You’, a paid day off just for you Additional support Cycle to Work Season Ticket loans Discounts on Medivet products and services About you You’re skilled at providing exceptional client facing care, with excellent reception skills. You’ll have good numeracy skills, with experience of using online appointment booking systems. You’re a team player who wants to make a real difference in a practice that values and supports you. We welcome applications from candidates who are able to prioritise, can remain calm under pressure and who are flexible and willing to learn. Previous veterinary receptionist experience is desirable. What you’ll be doing Typically, in this role, you’ll: Carry out reception duties, greeting clients on arrival, and updating records Triage the impact of emergency appointments, contacting clients and rearranging as needed Manage the practice diary to ensure appointment availability is optimised to team skillset Answer client phone calls and manage messages Ensure appointment slots are available for clients to book online Process any repeat prescription order requests Work collaboratively within a supportive team Medivet is a family of passionate, supportive and thoughtful veterinary professionals. We work as one team to support each other, grow the business, and make sure every pet receives the very best care. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. At Medivet we’re proud that we’ve been able to achieve steady growth without losing the family feel of the company, and we’re always looking for like-minded people to join us. You’ll be joining at a time when Medivet is growing, and you’ll be able to make a real impact on how the business is shaped for the future.