About

IMMEDIATE START AVAILABLE

Mon-Friday 8am - 5pm

JOB SUMMARY SPECIFICATION:

Southern Counties Veterinary Specialists is a multidisciplinary referral centre based in Ringwood, Hampshire, offering a wide range of specialist veterinary services. We have recognised specialists in the fields of anaesthesia, cardiology, dermatology, internal medicine, oncology, opthalmology, neurology, orthopaedics, diagnostic imaging, spinal surgery, soft tissue surgery. We also have an animal rehabilitationteam.

An exciting opportunity has arisen for a professional and enthusiastic administrator to join our client accounts team. We are looking for someone with previous experience in administration. They must strive on attention to detail and fit into a friendly team of four other administrators. This is a fast paced working environment and the ideal candidate must be able to work quickly and efficiently.

The role will include liaising with our clinicians on client accounts and being heavily involved with the debtor management of the Practice including pricing client accounts, issuing client invoices, processing insurance claims, inputting payments, cashing up, Bacs payments and other office duties. You will need to be confident in talking to clients on the telephone about their account and discussing payment options with them in sometimes sensitive situations.

You will also be a financial point of contact for our clients both on the telephone and in person. To ensure robust and financially-sound decision-making, striving at all times to continually improve quality, accuracy and efficiency.

Working hours are Monday to Friday 8am-5pm no weekends or bank holidays.

You must be available for a face to face interview onsite we will then be able to show you around the practice and offices.

Immediate start is an option or happy to wait for the right candidate.

ESSENTIAL WORK SKILLS:

• Customer Focus
• To have a professional manner at all times
• Excellent telephone skills
• Good verbal communication
• Computer Literacy especially with Microsoft Office Skills (in particular Excel, Word and Outlook)
• Being able to Handle Pressure
• Being organised and being able to prioritise
• Being able to work well in a team and able to work on own
• Being able to adapt to changes within the growing practice

Job Types: Full-time, Permanent

Job Type: Full-time

Pay: £25,396.00 per year

Benefits:

• On-site parking

Schedule:

• Monday to Friday

Work Location: In person

Application deadline: 22/05/2025