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Role: Cleaning Operations ManagerSalary: £55K + company car, Attractive bonus structure, ongoing training and professional development, Clear career progression opportunities, supportive, professional working environmentJob Status: Full time/ PermanentLocation: Northern Home Counties, London and Berkshire Vacancy Reference: VR/05393Role Description:We are currently recruiting on behalf of a well-established and growing facilities management provider for an experienced Cleaning Operations Manager to join their senior leadership team.This is a key operational role, reporting directly to the Operations Director, with responsibility for the performance and development of a team of five Account Managers and overall service delivery across a varied portfolio of clients.The Role:You will take ownership of operational performance, client satisfaction, and team leadership across multiple contracts within sectors including education, local authority, healthcare, automotive, and commercial office environments. This is a strategic and hands-on position requiring strong commercial awareness and the ability to drive continuous improvement. Offers genuine scope to progress influence on the business, moving to Director level status.Key responsibilities include:Leading and developing a team of Account ManagersEnsuring high standards of service delivery across all client sitesManaging client relationships and acting as a senior escalation pointMonitoring KPIs and implementing performance improvementsSupporting recruitment, training, and ongoing development of teamsEnsuring compliance with health & safety and industry regulationsContributing to wider operational and strategic objectivesThe Candidate:<