About

• Location: Lancaster LA1
• Salary: Band 8 plus company van (driving licence essential)
• Hours: 37.5 hours per week with flexible working hours between 8:00 AM and 6:00 PM, Monday to Friday.

• At Serco, we believe everyone deserves a safe, dignified, and welcoming place to live especially those navigating the asylum process. Through our partnership with the Asylum Accommodation and Support Services Contract (AASC), we provide vital accommodation and support for people while their asylum claim is being processed.
• Serco manages a substantial property portfolio and is deeply invested in improving quality standards to ensure that those in our care are comfortable and have access to the services they need. Since 2012, we have provided housing and support to asylum seekers across the UK, helping some of the most vulnerable people in society feel safe and respected while they await news of their immigration status. With over 7,000 properties in our portfolio, we take pride in maintaining all accommodation to a safe, habitable standard in line with the Decent Homes Standard.
• We are now looking for a Cleaner to join our team in Lancaster, helping to ensure that every property we manage is clean, safe, and welcoming. This is far more than a cleaning role it’s an opportunity to contribute to something that truly makes a difference in people’s lives.

• What You’ll Be Doing
• As a Cleaner, you will play an important role in maintaining high standards of cleanliness and presentation across properties in Kendal and the surrounding areas. You’ll ensure that accommodation provided to asylum seekers is safe, hygienic, and welcoming supporting individuals and families as they begin to rebuild their lives.
• Your work will involve cleaning dispersed homes and communal areas, travelling between sites in the company vehicle, and taking pride in ensuring every property meets the required standards.
• What We’re Looking For
• We are seeking someone who takes pride in their work and is motivated by a sense of purpose. You will need a valid UK driving licence, good communication and basic IT skills, and the ability to work both independently and as part of a team.
• Previous experience in cleaning domestic or similar environments is essential, and experience of cleaning larger or shared households would be an advantage.
• Why Serco
• A place you can make an impact - The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.

• A place you can count on - With our diverse operations across the UK, you’ll have access to exceptional opportunities for growth — from tailored training and internal mobility to the chance to step into more senior roles. Whether you're looking to deepen your expertise or explore new paths, we’ll support you in applying your skills in fresh, meaningful ways.

• A place for you - We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture.

• A little bit about us

• At Serco, we’re a fast-growing company, serving governments around the globe. Our work spans a wide range of sectors including Justice, Immigration, Defence, Leisure, Healthcare, Transport, and Citizen Services. We’re committed to delivering, improving and redesigning public services for the benefit of everyone, guided by our values of Trust, Care, Innovation, and Pride.
• #aasccareers

• All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.