About

IntroductionAt Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape. Here, you’ll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence. Together, we transform advanced insights and market intelligence into strategies that protect businesses, drive performance, and shape the future of reinsurance. We’re a community of decision makers, future shapers, and trusted experts working side by side to deliver meaningful impact through innovative thinking and practical solutions. At Gallagher Re, your curiosity is welcomed, your growth is championed, and your work truly matters. This is a place where you'll have the freedom to explore new ideas, take ownership of your career, and collaborate with people who are as driven and inquisitive as you are. OverviewWe’re looking for a Claims Handler to join our Latin America and Caribbean team within reinsurance. This role is based in Ipswich, working closely with colleagues in Ipswich and London, as well as our clients. We are flexible on background for this role and will provide full training however the successful candidate will have fluent Spanish language skills. How you'll make an impact Handle claims and cash call instructions from clients promptly and keep them updated.Work with reinsurers to agree on claims, following contract terms.Resolve queries from clients and reinsurers, escalating when needed.Build strong relationships with clients, reinsurers, and third parties.Collaborate with your team and other departments to deliver excellent service.Keep records organised and ensure all documents are stored correctly.Support financial processes to ensur