About

Claims Handler / Senior Claims Handler - Property Claims Job Market – Insurance ClaimsClaims Handler / Senior Claims Handler - Property Claims – About the roleMy client are currently recruiting for Claims Handlers / Senior Claims Handlers to join their growing Client Claims Teams. This role is open to experienced Claims Handlers but also to individuals with a strong customer service background.Claims Handler / Senior Claims Handler - Property Claims – Key dutiesTake ownership of a portfolio of claims to allow for efficient and effective handling of those claims from first instruction until completion of the building repairs and/or drying/restoration. Building relationships with key stakeholders including our clients and suppliers and ensuring strong communication throughout.Claim opening – Secondary notification of lossSupplier allocationFirst point of contact for customersEffective stakeholder communication – both internal and externalInbound and outbound call handlingKeeping claims systems updatedHandling low level complaints to ensure quick resolutionEnsuring Data is handled responsibly and is compliant with GDPRSupporting and offering guidance to suppliers Effective Claim ManagementClaims Handler / Senior Claims Handler - Property Claims - Key requirementsCert CII or similar and/or happy to work towards a relevant qualification Strong communication Skills and comfortable in building relationshipsExperience within a Customer Service EnvironmentGood Organisation and Time Management SkillsAn enthusiastic and collaborative Team PlayerAlong with our client, we are committed to a diverse workforce and as such recruit from a wide available p