About

IntroductionAt Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. OverviewAre you ready to make a difference in the world of claims management? Join our Tamworth Casualty Claims Team as a Claims Handler, where you'll play a key role in investigating employer liability and public liability claims for local authority clients. This is your opportunity to work in a dynamic environment, ensuring fair settlements and delivering exceptional service to our clients. How you'll make an impactAs a Claims Handler, you'll be responsible for managing a variety of claims while collaborating with clients, third parties, and solicitors. Your day-to-day responsibilities will include: Investigating employer liability and public liability claims for local authority clients.Assessing damages to people and property and determining liability.Reviewing and recording claims in our in-house system, ensuring compliance with product standar