Claims Handler
Massenhove Recruitment Limited

Maidstone, Kent
•3 weeks ago
•No application
About
Claims Handler Job Market – InsuranceClaims Handler – Commercial Insurance – About the roleYou will be handling a diverse portfolio including CAR, Liability, Plant & Equipment, Property, and Professional Indemnity, acting as the main point of contact for clients, negotiating with insurers and suppliers, and ensuring fair and timely outcomes. The role requires strong organisational skills, attention to detail, and a client-focused approach. Claims Handler – Commercial Insurance – Key dutiesManage claims on both delegated and non-delegated bases, working closely with brokers and internal service teams to ensure smooth processes and consistent outcomes across multiple locations. Provide clear, professional, and efficient advice to clients on claims and settlements.Act as the main point of contact for clients, ensuring they understand their policy terms and the progress of their claims.Manage claims across a variety of classes, with a strong focus on construction and contractor risks, including Contractors All Risks (CAR), Employers’/Public Liability, Plant & Equipment, Professional Indemnity, and Property.Handle higher-value and more complex claims efficiently and fairly, escalating where appropriate.Maintain accurate and compliant records across claims systems and diaries.Negotiate with insurers, loss adjusters, and suppliers to secure the best outcomes for clients.Build strong relationships with brokers, insurers, and supply chain partners to ensure effective claims resolution.Claims Handler – Commercial Insurance – Key requirementsPrevious experience in handling insurance claims, ideally across construction-related classes (CAR, Liability, Plant & Equipment, PI, Property). Strong organisational skil



