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Primary Details Time Type: Full time Worker Type: Employee The purpose of this role is to deliver exceptional claims services by determining policy coverage, investigating, evaluating, and negotiating assigned cases, as well as providing timely and accurate support for high complexity claims management. Personal Injury Claims Adjuster – Employer & Public liability Leeds/Chelmsford/Hybrid The opportunity We are looking for a Personal Injury Claims adjuster to join our Casualty team in Leeds, focusing specifically on our employer’s liability & public liability claims. This role offers an exciting opportunity to handle a diverse caseload, engage with both internal and external stakeholders and contribute to our collaborative and inclusive culture. With hybrid office working arrangements and a generous benefits package including 30 days holiday, you will be part of a supportive and diverse company. We’re the down-to-earth, international insurer that is neither too big nor small, so you can make a real impact Your new role Investigate and resolve Casualty Personal Injury claims to provide excellent claims handling service with minimal leakage. Identify and investigate coverage issues to ensure the company’s liability aligns with its contractual commitments. Identify subrogation, contribution, and other recovery issues and ensure these are successfully pursued where appropriate. Manage claims and other material claims issues to resolve and settle claims on an economic basis. Ensure claims fees and advice are responded to within agreed timeframes to provide good service. Respond to internal and external stakeholder requests in accordance with service standards. Flag complaints as required and Treat Customers Fairly. Maintain knowledge of the cl