About

IntroductionAt Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. OverviewJoin our team at Gallagher Bassett, based in the picturesque location of Strata House, Blisworth Hill Farm, Northamptonshire. As a Defence Claims Handler, you'll manage your own caseload of pre-litigated claims, helping third parties resolve their motor and property loss claims. This is your chance to make a real difference while working in a supportive and collaborative environment. How you'll make an impactIn this role, you’ll handle motor claims from start to finish, ensuring they’re managed efficiently and accurately. You’ll communicate with clients, third parties, insurers, and legal representatives to negotiate settlements and resolve claims. Your work will help reduce costs and maintain high service standards. You’ll also support our Claims Manager and other team leads when needed, contributing to the success of the team. About YouYou’r