About

IntroductionAt Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. OverviewWK Webster, a Gallagher Bassett company, is seeking a Case Assistant to support our team and contribute to the efficient running of the department. This is an exciting opportunity to gain hands-on experience, receive comprehensive training, and grow into a case handler role How you'll make an impactAs a Claims Assistant, you’ll play a vital role in supporting the team and ensuring smooth operations. Your day-to-day responsibilities will include: Entering and maintaining accurate data in case and document management systemsRegistering new claims and uploading relevant documentationOrganising incoming documents and correspondence in line with internal protocolsLiaising with the Accounts team to arrange timely payments and manage financial documentationPreparing client reports and presentations using Word, Excel, and PowerP