About

IntroductionAt Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. OverviewJoin our Cargo Claims team in Sidcup and play a key role in keeping this specialist department running smoothly. This is an excellent opportunity for someone organised, proactive and ready to build a career within a fast-paced, professional environment. As a Case Assistant, you’ll support the team with day-to-day case management and essential administrative tasks, helping ensure claims are handled efficiently and accurately. How you'll make an impact• Enter data using online and in-house systems.• Assist with case administration across the department.• Prepare documents using Word, Excel and PowerPoint.• Manage core administrative tasks including photocopying, filing and scanning.• Maintain a tidy, organised and professional workspace. About You• Strong organisational and numeracy skills.• Confident use o