About

Care Coordinator - Beccles Branch Full-time | Monday-Friday Home Support Matters is looking for a highly organised and people-focused Care Coordinator to join our Beccles team. This role is perfect for someone who enjoys problem solving, thrives in a fast-paced environment, and wants to make a real difference in people's lives. What You'll Do Coordinate rotas and allocate care/support staff to ensure continuity of care Be the central contact for customers, families, and professionals Support new referrals, care planning and customer communications Maintain accurate records and use electronic monitoring systems Line manage care/support workers and support with queries Monitor service delivery, resolve issues and escalate where needed Take part in the weekend on-call rota (8 hours every 2 weeks either a Sat or Sun, no field deployment,managed from home. Paid in addition to salary at enhanced rate) WhatWe'reLooking For: