About

Transform lives, every single day Do you want a career that means more? At Anglicare Sydney, we’ve been serving vulnerable communities for over 160 years—and we’re still growing. Each year, over 40,000 people rely on us for support that helps them live with dignity and purpose. As a Care Advisor, you’ll be key to our mission to enrich lives and strengthen communities. Be welcomed into a collaborative, supportive, and purpose-driven community, where our values of integrity, justice, compassion, and excellence guide everything we do. Your opportunity Full-time position, Blacktown/Rooty Hill/Hills location As our Care Advisor, you’ll work with older clients and their families to assess needs, coordinate services, and ensure support plans are both effective and sustainable. By providing person-centred guidance and care coordination, you will help us empower seniors to live with dignity and independence across the Blacktown/Hills area. With care and compassion, you will: Provide person-centred case management that respects each client’s unique needs Conduct assessments and coordinate home care services, products and assistive technology Monitor and optimise care packages within budget to ensure sustainable service delivery Build strong, respectful relationships with clients, families, ACAT teams, health professionals, and brokered services Maintain high-quality documentation to meet reporting and legislative requirements What you’ll bring You’re a compassionate, organised case manager who thrives on supporting others. You’ll need: Certificate IV in Aged Care, Community Services, or equivalent (minimum) Previous experience in Home Care, Community, or Aged Care environments Sound understanding of client-centred service delivery and care coordination Strong relationship-building and problem-solving skills Intermediate computer skills, including MS Office Current driver’s licence (and willingness to travel within the region) Ideally, you’ll also have: Diploma in Case Management (desirable) Experience supporting clients under the Aged Care Quality Standards Why Anglicare Sydney? At Anglicare Sydney, you’ll build a meaningful career in a secure, stable, and values-based organisation, where your work makes a real difference to people’s lives. Enjoy benefits like: Flexible work options to help balance work and life Salary packaging – boost your take-home pay with not-for-profit salary packaging Ongoing professional development and leadership training Fitness Passport – discounted gym membership for you and your family Employee Assistance Program and retail discounts at over 400 outlets Are you ready for a career that means more? To apply for this role, please click the ‘Apply’ button. All applicants will receive a response. Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds. Disclaimer: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. Application Close Date: October 24, 2025 Do you want a career that means more? We bring the strength, the support and the strategy to make it happen. At Anglicare, we’re building a future where every voice counts. We celebrate diversity, champion equity, and foster a culture of belonging - because your unique perspective helps shape stronger communities. Joining our team means becoming part of a values-led community, committed to transforming lives across aged care, housing, mental health, disability and family services. Here, you'll find the stability and support to build a meaningful career while making a positive impact in the lives of our society’s most vulnerable people. Because your passion for helping others deserves a home where it can truly flourish. Anglicare is where you can do the best work of your life. Your rewards and benefits We believe that caring for others starts with caring for our people. Because you put so much heart into helping the most vulnerable in our community, we're committed to supporting you to thrive both professionally and personally. Here, we recognise that meaningful work deserves meaningful support. So, we've designed a comprehensive package of rewards and benefits that reflect our values and make a real difference to your life. We support your career by investing in your growth, balance and security through professional development opportunities. We also offer competitive salary packaging, wellbeing programs and generous discounts for you and your family. Staff Rewards Enjoy access to our staff rewards portal, with exclusive discounts to over 400 retailers, free wellbeing resources and more. Salary Packaging Pay less tax on your income and increase your take-home pay! With salary packaging, up to $15,900 of your income is tax free. You can also spend up to $2,650 on accommodation, meals and entertainment… tax free! Employee Assistance Program At Anglicare, we care about your mental wellbeing, both at work and at home. Our confidential Employee Assistance Program provides free counselling as you need it. Employee Referral Program Be rewarded with a $1,200 incentive every time you help us find the right person for a permanent role! Simply go to our careers page, refer a friend for a permanent role, and if they're hired, you’ll receive an additional $1,200 (taxable) payment when they reach six months of service. Formal Recognition The Performance Review process supports your professional goals through ongoing conversations and feedback from your manager. Your Annual Review Conversation provides an opportunity to formally recognise and reward outstanding performance through career progression, skill development and secondment.