Job Category: Admin & Clerical

Job location County Hall, Usk, Monmouthshire, NP151GA, United Kingdom
Monmouthshire County Council
Hours per week: 37

Start date: Immediate start
Salary: £13.69 per hour

The Purpose of this Role:-



The business support function in Childrens’ Services comprises of a team of highly skilled colleagues who are committed to deliver a a flexible and resilient business support service, capable of responding quickly and positively in line with circumstances and demand.



Administration

Responsible for timely and professional managing of incoming and outgoing correspondence from the social work teams (e.g. letters, emails, mail merges and verbal communications)
Responsible for storing information correctly e.g file management of paper and electronic notes and records
Gather information and copy to respond to Data Protection Subject Access requests (DSARs) and requests from the Police
Responsible for administrative tasks e.g. photocopying, scanning, printing, room bookings, transport and hotel bookings etc.
Data base validation, reporting and updating databases as we move from one system to another
Booking meetings, diary management and sending meeting invites and corresponding minutes
Responsible for maintaining supplies and stock control (e.g. Stationary)
Conduct timely digital “file audits” to ensure that Children’s files and Plant have appropriate documentation prior to transfer to the next team
Setting up new starter laptops via the guidance sheets and linking the phone
Recording equipment, keeping logs of resources as required
Adhoc administrative or related IT tasks to meet service requirements as requested
Human Resources

Support managers with general administration and recruitment if needed
Assistance with the recruitment process, invites and facilitation of interivews
Staff Development and Support

To assist with training, supporting and sharing knowledge with new starters and existing colleagues. ( PLANT, systems and all other processes)
Assisting the Social work Teams with software or laptop issues when in the office
Skills and requirements for the role

Recent and strong admin and IT skills are essential
Excellent attention to detail
First class phone manner and customer service skills
Must be a team player and be keen to help and support colleagues
Must have a can do attitude
Evidence of commitment within a role and resilience is also a requirement
Flexibility is key to this role since things can change and do change unexpectedly – must be happy with this kind of situation as it wont’ suit everyone.
Full training is provided

The successful candidate will have access to a car and live within 30 mins drive max of the office. We are based rurally and the bus service is virtually non existent and therefore is not an option.